Refund Policy
Last updated: September 5, 2026
If you're ever unhappy with VoiceGremlin for any reason, cancel any time and you won't be billed again.
We are not generally able to refund service you have already been billed for — that's what the free trial is for. If there are extraordinary circumstances that require refunding a purchase you've already made, contact us at support@voicegremlin.com and we'll work it out.
Examples of situations we'd consider for a refund of an already-completed billing cycle:
- Your subscription was charged at a time when you were actively trying to cancel and working with Support to do so.
- We had extended downtime that made the service unusable for a significant portion of your billing period.
- You upgraded to a higher plan, barely used it, and let us know within the first billing cycle.
We'll also consider issuing credits for future billing cycles if something goes wrong on our side — for example, an extended outage caused by us or a third-party provider.
For questions about refunds, contact us at support@voicegremlin.com.